Recently, prison communications leader Securus Technologies issued a challenge to long time foe GTL. Securus offered to face off the companies’ respective video visitation technologies. The contest was to be judged by a trusted third party. GTL declined to participate. Securus views this as the ultimate vindication of their video visitation product and a tacit admission on the part of GTL that their technologies cannot compete on a level playing field with those of Securus. Thus, Securus maintains its position as the unquestioned leader in the inmate communications industry.
Game-changing technology serves multiple customer groups
There’s no question that Securus’ video visitation systems have been a tremendous benefit to the inmates and family members who have been able to access them. Catching on like a contagion, the system has been installed in a huge number of U.S. prisons, mostly driven by popular demand. The cost savings to inmates and their families are huge due to the low cost of VoIP-based phone calls as well as the burden of having to come to the prison for in-person visits being lifted.
But there have also been great benefits for the guards and administrators at the prisons where the systems have been installed. The fully integrated suite of investigatory solutions make things like detecting unauthorized parties or communication almost completely automated. Many serious security threats, such as incarcerated gang members communicating with others in the gang on the outside, have been drastically reduced due to the system’s astounding capabilities.
Video visitation and VoIP telephony generally have made detecting and monitoring conversations involving criminal activity a nearly completely automated process. Through the use of artificial intelligence, voice recognition and other biometric techniques, Securus is offering products which can make prisons safer than many would have dreamed possible, even a decade ago.